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FAQ
Frequently asked questions
These frequently asked questions are effective as of August 24, 2026.
General about AskTippi
What is AskTippi?
How does AskTippi work?
How do I use AskTippi?
What can I use AskTippi for?
Can I use AskTippi as a consumer?
Can I use AskTippi for business?
What makes AskTippi different from a professional intermediary?
Who are the seeker, tipper, and resharer?
What is a golden tip?
Account and registration
How do I create an account?
Why do I need to create an account?
How do I change my profile or contact details?
How do I delete my account?
How does AskTippi's verification (KYC) work?
I can't log in, what should I do?
I can't create an account, what now?
Tips and questions
How do I post a question?
How do I respond to a question?
How does sharing my question in my network work?
Can I also share a question further if I don't have a tip myself?
Can I edit my tip after I've sent it?
Can I also edit my question?
Can I also withdraw my question?
Can I share my question with someone who doesn't use AskTippi yet?
Why should I use AskTippi instead of just asking my friends directly?
Rewards and payments
How does the reward for the golden tip work?
Why is there a minimum reward of €25?
How is the reward split if multiple people contribute?
What does it cost to use AskTippi?
How do I see the status of my payment?
How long does payment processing take?
I'm not being paid out for my tip or shared tip. What should I do?
I think I gave the golden tip, but I'm not getting paid out. What should I do?
Is AskTippi free?
Can I pay for a question with a foreign account?
Are there limits on rewards or the number of shared questions?
I'm getting an error during payment, what now?
How safe are my payments on AskTippi?
I wasn't helped by the golden tip or a usable tip. Can I get my money back?
Why do I have to pay in advance when posting a question, instead of only on success?
Safety and reliability
How does AskTippi keep my data safe?
What should I do in case of suspicious activity or fraud?
What am I not allowed to search for or share on AskTippi (prohibited content)?
How do you ensure my data is handled safely?
Using AskTippi without the app
Do I need to download the app to use AskTippi?
Can people respond without an account?
Can I also send a question to a group?
International availability
In which countries can I use AskTippi?
Does AskTippi support multiple languages?
Feedback and support
How can I give feedback or report a problem?
How do I get in touch with customer service?